For immediate help at any time, please call us on 03300 564456  (24 hour)

Coronavirus Statement (updated 17.03.20)

in Other Share this

We are committed to doing all we can to safeguard everyone who accesses and delivers our services.

*Please read our new self-help information:*

In light of the escalating coronavirus situation and extension of self-isolation guidance to protect the most vulnerable in our communities, we have now taken the following measures:

Office closures

Our offices are now closed until further notice. Any updates re. this situation will be posted to our website.

Support in the community

Existing clients with a support worker can contact them directly for phone support. Support workers will be checking in with their clients regularly and conducting appointments over the phone.

Anyone in need of ‘drop-in’ support should contact us via the phone number or email address for their nearest office. Individuals’ details will be taken by a member of our administrative team and a support worker will get back to them as soon as possible (within office hours).


Support workers and volunteers will be maintaining contact with group members via phone during this period.


We will continue to provide accommodation via our refuges, monitoring the situation in each property to ensure residents remain safe. Our refuges are currently full.

Other non-urgent enquiries

We encourage anyone who does not have a support-related enquiry to contact us via email. Please email your nearest office if you would like to get in touch with us about anything else.


Please remember: if you need support in relation to any form of Violence Against Women, Domestic Abuse or Sexual Violence during this period: contact us

The post Coronavirus Statement (updated 17.03.20) appeared first on cyfannol.

Share this
Other articles you may like
Two white women at an Abergavenny Pride stall. The taller woman has ginger hair, and the slightly shorter woman has brown hair with blonde highlights. They stand in front of a Cyfannol banner, with a table full of leaflets promoting our services.

Abergavenny Pride: Celebrating Diversity and Supporting Change

World Elder Abuse Awareness Day

4 years at the EVI for Our Blaenau Gwent Hwb

View all

Subscribe to our newsletter today!

For updates, insights and opportunities every month. Don't forget to add to your address book, we don't want to go into your junk inbox.

Please select all the ways you would like to hear from Cyfannol Women's Aid:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website: Privacy Policy. We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Close Website