For immediate help at any time, please call us on 03300 564456 (24 hour)
For immediate help at any time, please call us on 03300 564456 (24 hour)
We offer a range of trauma-informed services across Gwent to help individuals and families find safety and live their lives free from fear.
All our services are delivered by qualified and experienced staff who are experts in domestic abuse and sexual violence support.
Our focus is on empowering people to recognise their strengths, recover from their experiences and rebuild their lives.
Our support is confidential and non-judgmental. We’ll help you to access the support and services you need, and give you the space to make the right choices for you.
Examples of the support we provide across our range of services include:
One-to-one support
Safety planning
Safe accommodation
Support over the phone
Support around Family Court
Help to make your own home safer
Support with the police process
Group-based support
Help with finances and money issues
Support to access legal advice
Support and advocacy with statutory agencies, such as social services
Counselling and other therapies
Specialist advocacy support for those experiencing police‑perpetrated violence
Support and advocacy with housing
Support to access welfare benefits, education, training and employment
Referrals and signposting to other services that you might need
If you need our help, we will do our best to support you, whatever your circumstances.
We will not refuse support because of your immigration status, because you have no recourse to public funds (NRPF), or because of your age, sexual orientation, disability, health condition, gender identity, ethnicity, religion, language, or any other aspect of who you are.
Our commitments to you:
Our team will listen without judgement, talk through your options, and help you understand the support and rights available to you.
We will make reasonable adjustments wherever possible to ensure our services are accessible and responsive to your individual needs.
If English is not your first language, we can arrange professional interpreting or translation support to help you communicate with us safely, confidentially and with confidence.
If we cannot provide a particular service ourselves, we will do our best to help you access other organisations and specialist support that can.
Our local area-specific services Padlets have been developed in consultation with our Lived Experience Advisory Panel and Neurodivergence Wales to help remove barriers to accessing support and make information more accessible.
Find support in your area
Confidential drop-in services for people in crisis or in need of initial support.
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Our refuge and supported accommodation units are safe spaces, offering welcoming accommodation for anyone escaping any form of violence against women, domestic abuse and sexual violence.
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Ongoing community-based, housing-related support for people who are experiencing, or have recently experienced, domestic abuse.
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A range of 1:1 and group-based support options for children who have experienced domestic abuse or sexual violence.
View service
Our support staff can offer advice via 03300 564456 during office hours (Mon-Fri 9.30am-4.30pm). Outside of office hours, our phone number can be used to access urgent information and advice.
Request a call back from our support services team in your area.
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