Contact us
For access to Emergency Accommodation – day or night – call us on 03300 564456
To get in touch with us PLEASE CALL US on 03300 564456
or email your local office (Torfaen, Monmouthshire, Blaenau Gwent or Newport) – as below.
If you would like to make an appointment, we ask that you phone ahead during our office hours (9.30am-4.30pm) where possible.
Rydym yn croesawu galwadau yn Gymraeg // We welcome calls in Welsh
Torfaen (Head office):
3 Town Bridge Buildings, Park Road
Pontypool
NP4 6JE
Drop-in support available Mon-Fri 9.30am-4.30pm
Email: torfaen@cyfannol.org.uk
Monmouthshire:
Monmouthshire Multi Agency Centre
26b Monk Street
Abergavenny
NP7 5NP
Drop-in support available Mon-Fri 9.30am-4.30pm
Blaenau Gwent:
Ebbw Vale Institute
Church Sreet
Ebbw Vale
NP23 6BE
Drop-in support available Mon-Fri 9.30am-4.30pm
Email: blaenaugwent@cyfannol.org.uk
Compliments/complaints
If you would like to make a complaint or comment, please read and complete this Complaints and Comments Form.
Alternatively, you can use the ’email us’ space below to share with us any positive or negative feedback on the service or call us on 01495 742052 and ask to speak to a member of the management team.
Email Us
For support-related enquiries, please email your local office, as above.
For general enquiries, please email us at info@cyfannol.org.uk. You can also contact us by filling out the form below:
Contact Form
If you need to speak to someone at any time, you can call the national Live Fear Free Helpline: 0808 8010800