Contact us
For access to Emergency Accommodation – day or night – call us on 01495 742052
Our current office hours are 9.30am to 4.30pm – please call ahead (if it is safe to do so) to book an appointment, before visiting our offices. Read our latest services update for full details.
To get in touch with us PLEASE USE THE PHONE NUMBER OR EMAIL FOR YOUR LOCAL AREA (Torfaen, Monmouthshire, Newport or Blaenau Gwent) – as below:
Torfaen:
The Chrysalis Centre
3 Town Bridge Buildings, Park Road
Pontypool
NP4 6JE
(Centre Opening Hours: Mon – Fri 9am – 5pm)
Office telephone: 01495 742052
Email: info@cyfannol.org.uk
Monmouthshire:
Monmouthshire Multi Agency Centre
26b Monk Street
Abergavenny
NP7 5NP
(Centre Opening Hours: Mon – Fri 9am – 5pm)
Office telephone: 01873 859011
Email: office@cyfannol.org.uk
Newport:
56 Stow Hill
Newport
NP20 1JG
(Centre Opening Hours: Mon – Fri 9am – 4.30pm)
Office telephone: 01633 840258
Email: newportoffice@cyfannol.org.uk
Blaenau Gwent:
Ebbw Vale Institute
Church Sreet
Ebbw Vale
NP23 6BE
(Centre Opening Hours: Mon-Fri 9am-5pm)
Office telephone: 01495 533177
Email: bgteam@cyfannol.org.uk
Compliments/complaints
If you would like to make a complaint or comment, please read and complete this Complaints and Comments Form.
Alternatively, you can use the ’email us’ space below to share with us any positive or negative feedback on the service or call us on 01495 742052 and ask to speak to a member of the management team.
Email Us
For support-related enquiries, please email your local office, as above.
For general enquiries, please email us at info@cyfannol.org.uk. You can also contact us by filling out the form below:
Contact Form
If you need to speak to someone at any time, you can call the National Domestic Abuse Helpline: 0808 8010800