For immediate help at any time, please call us on 03300 564456  (24 hour)

Drop-in & crisis support

Person walking into a room with yellow and red signs on the wall. Daffodils are in the foreground.
Person walking into a room with yellow and red signs on the wall. Daffodils are in the foreground.
Person in a blue jumper with their hands resting on their knees. Another person's hand is resting on top of theirs in a gentle, comforting way.

Our Torfaen, Blaenau Gwent and Monmouthshire services provide support in person, over the phone and on an outreach basis in the community.

These teams can provide advice and support around personal safety, security, legal options and housing, regardless of whether a woman is still in an abusive relationship, is planning on leaving or has recently left the relationship, or is experiencing the after-effects of .

We offer drop-in facilities at our centres in Pontypool, Ebbw Vale and Abergavenny, and on an outreach basis in centres across Monmouthshire. Where appropriate, we facilitate access to refuge and can help individuals to access other agencies to meet their individual support needs.

We can offer:

  • Someone to talk to in confidence

  • Access to safe accommodation

  • Support to stay in your own home

  • Specialist support for your children

  • Information on how to stay safe

  • Help to regain control of your life

Drop-in venues

Call us on 03300 564456 between 9.30am and 4.30pm if you would like to make an appointment or enquire about attending one of our drop-ins:

Map icon in peacock blue.

Blaenau Gwent


Mon-Fri 9.30am-4.30pm
@ Ebbw Vale Institute
Church Street, Ebbw Vale
NP23 6BE

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Mon-Fri 9.30am-4.30pm
@ Monmouthshire Multi-Agency Centre,
26b Monk Street NP7 5NP

Thu 9.30am-4.30pm
@ TogetherWORKS,
Woodstock Way NP26 5DB

Thursday afternoons – by pre-arranged appointment only
@ Community Cabin,
Chepstow Hospital NP16 5YX

Every other Wednesday: 9.30am-12.30pm
@ Community Hub,
Whitecross Street NP25 3BY

Every other Wednesday morning – by pre-arranged appointment only
@Community Hub,
35 Maryport Street NP15 1AE

Map icon in peacock blue.


Mon – Fri 9.30am – 4.30pm
@ Cyfannol Women’s Aid
3 Townbridge Buildings,
Pontypool NP4 6JE

Call us

Our support staff can offer advice via 03300 564456 during office hours (Mon-Fri 9.30am-4.30pm). Outside of office hours, our phone number can be used to access urgent information and advice.

Request a call back

Link in with our support services team in your area

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