For immediate help at any time, please call us on 03300 564456  (24 hour)

Assertive Outreach

Two women standing in front of a Police car.

Assertive Outreach is a Cyfannol Women’s Aid project, working in partnership with Gwent Police.

Our support workers are based within police headquarters responding to domestic abuse call-outs, enabling a joint response to domestic abuse incidents: improving risk assessments, offering safety planning and advice, and providing advocacy.

The Assertive Outreach team provide immediate support to victims of domestic abuse at the time of a domestic abuse incident. Working alongside Gwent Police, the team supports victims of domestic abuse across Gwent when they make an initial report to the police. 

Our Assertive Outreach support workers: 

  • Are able to spend time with the client, in their home or via the telephone, supporting the individual to make informed decisions about their safety and future.   

  • Can support clients in dealing with the police and making a statement if this is the route the client wishes to take. 

  • Complete a domestic abuse stalking and harassment assessment (DASH) and, based on the outcome of this assessment, build an appropriate individual package of support

  • Have access to refuge spaces across the UK and can organise an assessment for the client to access a refuge should they wish to flee the abuse. 

The Assertive Outreach team always prioritise keeping individuals informed and empowering them to make choices

Domestic Abuse Support Worker
Better Engagement

83% of victims felt that the police had listened to them, a 24% increase on the year before 

Increased Confidence

74% had more confidence in the police response, a 15% increase 

Improved Support

72% of victims engaged with local specialist support services following support from the Assertive Outreach team, compared to 44% who previously engaged 


These people saved my life. I’m now free and living my life fearless.

Domestic Abuse Survivor

Our Assertive Outreach Team

The Assertive Outreach team are based in police stations across Gwent.  

To contact the Assertive Outreach team, you can call 101 in the Gwent area. 

Contact us
National Lottery Community Fund a funder who support Cyfannol Women's Aid.

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