Keep yourself safe

Plan how you may respond in different situations including a crisis or emergency and think of the different options available to you

Tips for staying safe

  • Plan how you may respond in different situations including crisis or emergency. Think about the different options available to you. If you need to seek advice, this can be done anonymously by telephoning Women’s Aid or the National Domestic Abuse Helpline.
  • Keep with you any important and emergency telephone numbers for example your local women’s aid refuge organisation, or other Domestic Abuse service, the police domestic violence unit, GP, solicitor, children’s school.
  • Teach your children to dial 999 in an emergency and what they would need to say (for example, their full name, address and telephone number).
  • Are there neighbours you could trust? Is there somewhere you could go in an emergency? If so, tell them what is going on, and ask them to call the police if they hear sounds of a violent attack.
  • Rehearse an escape plan, so in an emergency you and the children could get away safely.
  • Pack an emergency bag for yourself and the children and hide it somewhere safe (at a friend or neighbours); try to avoid mutual friends or family.
  • Try to keep a small amount of money on you at all times, including change for the phone and for bus fare.
  • Keep your mobile phone with you or know where the nearest phone is.
  • Be prepared to leave the house in an emergency.
  • If you suspect that your partner is about to attack you, try to go to a lower risk area of the house – for example where there is a way out and access to a telephone. Avoid the kitchen or garage where there are likely to be knives or other such weapons and avoid rooms where you may be trapped, such as the bathroom, or where you may be shut in a cupboard or other small space.
  • You could try swapping the knife drawer in the kitchen to hold tea towels as this may cause confusion and give you precious time to escape if he is looking for a weapon.
  • If you are being attacked you could pretend to be about to vomit as people instinctively step away if they think someone is about to be sick.

Safer website use

You may not want anyone to know you have been looking at this website. Take a few minutes to read this information and take steps to increase your safety when using the email and the Internet. Please be aware, however, this information may not completely cover your tracks. The safest way to use the Internet is at a local library, a friend’s house, or at work.

Using a mobile or tablet


Deleting your history

  1. On your device’s main menu, press on the settings icon.
  2. In the settings menu, scroll down until you find “Safari”, then press on it.
  3. Scroll down and press “Clear History and Website Data”.
  4. Press “Clear History and Data.

Private browsing

  1. Open “Safari”.
  2. Click on the icon in the bottom right corner, it should be of a page in front of another page.
  3. Press the button on the bottom left corner that says “Private”. It might prompt you to keep or close your previous tabs; you make the decision.
ANDROID (Chrome)

Deleting your history

  1. Open Chrome.
  2. Press the settings button on the top-right corner (Three lines).
  3. In the menu click “settings”.
  4. In the settings menu, press “privacy” in the advanced section.
  5. Press “Clear browsing data” in the top-right corner.
  6. Tick every box, and press clear.

Private browsing

  1. Open Chrome.
  2. Press the settings button on the top-right corner (Three lines).
  3. In the menu press “New Incognito tab”.
NOKIA LUMIA (Internet Explorer)

Deleting your history

  1. Open “Internet Explorer”.
  2. Press the settings button (3 dots …).
  3. In the menu press “settings”.
  4. Then press “delete history”.

Private browsing

Private browsing is only available on a limited amount of Nokia Lumia devices, (devices that run Internet Explorer 11), however if your device does support private browsing, these are the steps:

  1. Open “Internet Explorer”.
  2. Press the “tab” button (one page over another).
  3. Press the 3 dots (…).
  4. In the menu press “new inPrivate tab”.

Using a desktop PC

If you are concerned that someone else may see you visiting this site, and you don’t want them to find out what you’re looking at, the quickest way to hide the site is to click the Leave Site tab (always on the right-hand side of the screen). You could also open another browser window and leave it open at another website, placing it behind the window to this site, then quickly close the main window

You can use a keyboard shortcut to close a window:

  • Windows: ‘ALT’ key and ‘F4’
  • Mac: ‘Apple’ key and ‘W’

Which browser are you using?

To find out which internet browser you’re using, click on “Help” on the toolbar at the top of the screen. A drop down menu will appear, the last entry will say “About Internet Explorer”, “About Mozilla Firefox” or something similar. Click this and you will see your browser name and version number. Then follow the relevant instructions to hide your tracks.

Private Browsing

“Private browsing”, “privacy” or “incognito” is a feature in your web browser which disables your browsing history so that the list of websites you visit is not stored and so cannot be seen later.

It is important to remember that this protection is only stops data being stored on your computer and some data will still held by your web host (although this cannot be easily accessed).

Click on your browser type below to find out how to activate Private Browsing.

After you have visited the site

When you use the internet, information about a site you’ve visited is stored on your computer, this is called your Internet History.

You might not want other people to see you’ve been looking at this website and there are steps you can take to hide this.

It is best to double check that nothing has been stored by following the steps below, and if anything has been stored, find out how to delete it. Click on your browser type below to find out more.

Some other things to think about

Stored Passwords

Your browser can store passwords to save you time, but these can also be used by someone to access your account. When you first use a password on a site you will be asked if you want the browser to remember it – click no, or browse in Private Mode.

However, accidents happen and you may accidentally allow a password to be saved. You can delete saved passwords either as part of your history removal or separately, depending on your browser.

Remember that removing all passwords may be suspicious if you share a computer.

Browser Toolbar

Toolbars such as Google and Yahoo keep a record of the search words you have typed into the toolbar search box. In order to erase all the search words you have typed in, you will need to check the individual instructions for each type of toolbar. For example, for the Google toolbar all you need to do is click on the Google icon, and choose “Clear Search History”.

Your Email

You might also be worried that someone else might have access to your emails, and may be able to read messages you’ve received and sent. Any email you have sent will be stored in Sent Items. Go to Sent Items and delete emails you don’t want a person to see. If you started an email but didn’t finish it, it might be in your Drafts folder. Go to the Draft folder to delete it.

If you reply to any email, the original message might also be in the body of the message – delete the reply you’ve sent as well as the first email if you don’t want anyone to see any of your messages.

When you delete an item, most email programs move it to a folder called Deleted Items. To permanently remove them, you have to go to the Deleted Items folder and delete them forever.

To stay safe, it’s a good idea to choose a password that it will be difficult for someone else to guess – and change it regularly, just in case.

You could also set up a new email account. Use a provider like Outlook or Gmail for an account you can access from anywhere, and use a name that is not recognisable as you. Keep this email secret.

For immediate help telephone our 24 hour helpline: 01495 742052. Our email is: