Our refuges are women-only safe spaces, offering welcoming accommodation for women and children escaping domestic abuse

Our Refuges

We have a range of refuge options across Torfaen, Newport, Monmouthshire and Blaenau Gwent. Each of our properties is located close to shops and other facilities. All rooms are fully furnished, with bedding and towels provided and we also supply starter packs of toiletries and food to ensure you have the essentials when you arrive in your new temporary home. The locations of our refuges are strictly confidential to ensure safety.

Our goal is to meet individual needs wherever we can – whether you are a woman with a disability, need space for older children or have pets; these need not be barriers to accessing refuge support.

Torfaen Single Women’s Refuge

Our single women’s refuge can accommodate five women, and is suitable for women who may be facing multiple disadvantage. There are five bedrooms, three bathrooms and toilets, a kitchen/diner, living room, utility room, private office space and a large garden.

Torfaen Family Refuge

Our Torfaen family refuge can accommodate five families. There are two bathrooms, and three toilets, a large play room, kitchen, dining room, living room, utility room and private office space. There is also a large garden with play equipment. We have one room suitable for disabled women (with or without children).

Monmouthshire Family Refuge

Our Monmouthshire family refuge provides safety for up to five families, with each room having its own bathroom facilities, plus a shared kitchen, living room, dining room, garden and playrooms. We have one room suitable for a wheelchair user or for someone who has difficulty with the stairs.

Newport Family Refuges

We run two refuges in Newport that can house up to ten families or single women at a time.  Accommodation consists of a private room for each family, with the rest of the house being communal.  Each refuge has a garden and a children’s playroom.

Blaenau Gwent Refuge

Our refuge in Blaenau Gwent offers 6 self-contained units for single women or families. The property is staffed 24/7 and can accommodate women with complex needs. The refuge can provide safety for families with up to 6 children. 

Blaenau Gwent Dispersed Refuge

This self-contained one-bedroom flat is available for anyone who has experienced domestic abuse or sexual violence. This is our only property than can accommodate men.

Our Refuge Houses

In addition to our larger refuges, we also have smaller properties that can be used by women with larger families or three single women.

One and Two-Bedroom Flats

We have ‘dispersed refuges’ across Gwent, offering one or two-bedroom, self-contained accommodation for a family or single women. 

Move-On Accommodation

We can also provide move-on accommodation for women and their children.

Support in Refuge

Our support workers can provide information on legal, welfare and housing issues, as well as offering emotional support and activities and support for children.

There are also opportunities to access additional support, including group work and counselling, as well as other creative and therapeutic activities.

How to access Refuge

Our refuges operate 24 hours a day, 365 days a year.

Before we provide a space in one of our refuges, we have a telephone conversation to ensure we can meet the needs of the individual or family seeking this support.

If there is no space available in a refuge or if we feel you would not be safe there (if, for example, your partner is from the area) then we will find you a space in another refuge where you will be safe.

For access to emergency accommodation, day or night, please call us on 03300 564456

“Home from Home”

Coming into refuge is a difficult time in any woman’s life, but it makes a huge difference to find that your new temporary home is so clean, comfortable and welcoming.

Family Refuge

Single Women Refuge

Cyfannol Head Office

3 Town Bridge Buildings, Park Road, Pontypool NP4 6JE. Email:

Cyfannol Telephone Number: 03300 564456
Torfaen Office

3 Town Bridge Buildings,
Park Road, Pontypool NP4 6JE

Drop-in support available
Mon-Fri 9.30am-4.30pm

Monmouthshire Multi Agency Centre

26b Monk Street, Abergavenny

Drop-in support available
Mon-Fri 9.30am-4.30pm

Ebbw Vale Institute

Church Street, Ebbw Vale
NP23 6BE

Drop-in support available
Mon-Fri 9.30am-4.30pm

Newport Office

56 Stow Hill, Newport
NP20 1JG

Cyfannol is a registered charity, UK Charity Registration No. 1045890.

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