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Privacy and Cookies

Cyfannol Women’s Aid – together we are stronger

 

Privacy Policy & cookies

Cyfannol is committed to safeguarding your privacy online. Please read the following privacy policy to understand how your personal information will be treated.

Your personal data is protected by UK legislation, specifically the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) 2003. We aim to exceed our legal obligations by following best practice and reviewing our procedures regularly.

Cyfannol uses any information you supply using online forms or links on this website to be able to send you communications about Cyfannol that may be of interest to you, either electronically or otherwise. The ‘personally identifiable information’ is information that enables us to identify you, such as your email address, name, title, and address.

This policy may change from time to time so please check back periodically.

  • What personally identifiable information does Cyfannol collect?
  • How does Cyfannol use my information?
  • Who is collecting your information?
  • With whom Cyfannol may share your information
  • What are my choices regarding, collection, use and distribution of my information?
  • Will my information ever go outside the UK?
  • How to access, correct or delete your information
  • How does Cyfannol protect my personal identifiable information?
  • What security precautions are in place to protect the loss, misuse, or alteration of my information?
  • How Torfaen Women’s Aid uses Cookies and Tracking Data
  • How long will you keep my information for?
  • Contact us

1. What personally identifiable information does Cyfannol collect?

Cyfannol may obtain personal information from you when, for example, you complete any online forms, register with Cyfannol for a newsletter or mailing list or make an enquiry about making a donation. The term “personal information” in this policy refers to any information that enables us to identify you. The types of personal information that Cyfannol collects may include:

  • Your title, name and address;
  • Your contact details;
  • Any information you provide to us so that we can process an application or enquiry;
  • Any information you provide to us when you participate in contests or promotional offers.

If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone online.

2. How does Cyfannol use my information?

Cyfannol uses the information you to us to be able to send you communications that may be of interest to you, either electronically or otherwise.

3. Who is collecting your information?

When you are on Cyfannol’s website and are asked for personal information, you are sharing that information with Cyfannol alone unless stated otherwise. If you link to any external donation page you are going through to a partner company and it is clear on the donation page when you are going through to an external donation website. When using an external donation website, your information will not be passed to Cyfannol unless you consent to do so. You can also choose to withdraw this consent at any time by logging into your account. Similarly your information and data will not be used unless you consent. Again this consent can be withdrawn at anytime by logging into your account. Any external donation page is a service provided by another company and their generic privacy policy and terms and conditions also apply.

4. With whom Cyfannol may share your information

As a general rule, Cyfannol will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are making a donation using an external website you are going through to a partner company and the information you give such as your credit card number and contact information is provided so that the transaction can take place.

5. What are my choices regarding collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information about Cyfannol we will send you communications regarding Cyfannol’s work and activities, either electronically or otherwise. In addition, we may send you direct mail that we feel may be of interest to you.

Cyfannol does not sell, rent or share user information with anyone. We may on occasion work with 3rd parties to contact our supporters about Cyfannol, however the 3rd party would be bound by a confidentiality agreement which would prevent them from using this information for any other purpose.

6. Will my information ever go outside the UK?

Cyfannol is aware that countries outside the European Union have differing approaches to data privacy laws, and that enforcement may not be as robust as it is within the European Union. No data will be sent outside the European Union.

7. How to access, correct or delete your information

The Data Protection Act 1998 allows you to request a copy of the personal information relating to you which is kept by Cyfannol. A small fee of £10 may be charged when providing you with this information.

If your contact details change, or if you believe that the information that Cyfannol holds about you is out of date or inaccurate, please get in touch with us and provide us with the correct details.

If you do not want to receive any further information about Cyfannol and would like us to remove your name from our mailing list, please contact us to let us know.

Please address all your requests to info@cyfannol.org.uk or write to Cyfannol, The Chrysalis Centre, 3 Town Bridge Buildings, park road, Pontypool NP4 6JE. To help us locate any personal information about you (or in case we need to get in touch with you to obtain further information to help us locate your records) please include your full name, address and telephone number with your request.

8. How does Cyfannol protect my personal identifiable information?

Cyfannol is committed to taking reasonable steps to protect the individual identifying information that you provide to us.

9. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, Cyfannol cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. All e-mails sent to Cyfannol will be monitored and checked to ensure our systems operate effectively. The personal information we collect from you online is stored by us on databases protected through access controls, firewall technology and other appropriate security measures. However, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damage or liability relating to such incidents.

10. How Cyfannol uses Cookies and Tracking Data

Like many websites, Cyfannol may collect and record information in order for us to understand more about how our website is used and to provide you with a personalised experience when you visit our website. We use “cookie technology” to do this. We may use cookies to gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of the website you linked from to the website. Cookies identify your browser, but not you, to our servers when you visit our website.

If you do not want to accept cookies you can easily disable this function by changing the settings on your Internet browser. However, if you block cookies you will not have the opportunity to benefit from all the features on our website.

Cyfannol compiles data concerning the way in which the website is used through automated logging: this information does not identify how identifiable individuals are using the site. It is collected by means of click-stream tracking and the use of automatic logging files as you browse the website. (The information collected will include details of the IP address of your machine, the type of browser you are using, the operating system you are using, the time of your visit, the pages viewed, and any search queries you may make).

11. How long will you keep my information for?

We will retain your information for as long as you have an active relationship with Cyfannol. If you cease to have an active relationship with us or request to receive no further contact, we may retain some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we don’t accidentally duplicate information.

12. Contact us

If you have any queries about this Policy or any complaints with regard to the administration of the Policy please contact us by email at: info@cyfannol.org.uk or write to Cyfannol, The Chrysalis Centre, 3 Town Bridge Buildings, Park Road, Pontypool NP4 6JE.

 

Contact us for further information

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