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All about Cyfannol

We provide services and support to women and their children experiencing domestic abuse throughout Torfaen and Monmouthshire

Cyfannol Women’s Aid is an independent local charity based in Pontypool and Abergavenny, which provides services and support throughout Torfaen and Monmouthshire to women (and their children) experiencing Domestic Abuse.

The charity was formed in 2015, as the result of a merger between Torfaen Women’s Aid and Women’s Aid Monmouthshire, both of which had over 35 years experience in supporting women and their children.

Our Mission:

Empowering women and children to flourish in a life free from domestic abuse and sexual violence.

Our 8 Main Aims :

  • To provide educational opportunities that aim to prevent women and young people from entering into abusive relationships.
  • To provide or facilitate access to a safe environment for all women and their children who live in fear of violence against women, domestic abuse  and/or sexual violence.
  • To offer support, advice, and help, through specialist workers and services, to any woman who requests it regardless of the complexities of their needs, providing opportunities for women that are empowering and enables the recognition of self worth.
  • To recognise and respond to children’s rights in respect of their emotional, social and physical development and general well-being.
  • To demonstrate through working practices our commitment to equality and diversity, developing gender-responsive services in partnership and alongside core service, where there is a recognisable need.
  • To raise awareness of the issues of and around violence against women, domestic abuse, and sexual violence within our communities.
  • To work effectively in partnership with other organisations, to develop best practice in respect of domestic abuse and sexual violence and provide the best outcomes for women.
  • To work effectively in partnership with other organisations, to develop best practice in respect of domestic abuse and sexual violence and provide the best outcomes for women.
  • To ensure high quality service provision through effective and efficient delivery, management and accountability.

Our Principles & Values:

Cyfannol Women’s Aid has a set of 8 key principles and values.  From frontline support work to office administration, to management and leadership, these principles and values underpin and shape our work at all times.

  • We believe that Violence against Women, Domestic Abuse and Sexual Violence are gender based issues and are a cause and a consequence of gender inequality.
  • We believe that all women, regardless of the complexity of their needs, are entitled to receive services.
  • We believe that all women are entitled to non-judgemental information and support.
  • We believe in the principles of person-centred working, to enable women to develop their own inner strength and self-esteem to effect lasting, positive change.
  • We believe that confidentiality and respect for the information women share with us is paramount.
  • We believe that are our staff are our greatest resource.
  • We value diversity in all aspects of employment and service delivery.
  • We believe that we are stronger together, and that collaborative working with like minded organisations will provide better outcomes for the women and children that we serve.

Our 3 Strategic Objectives are:

  1. To improve the effectiveness and increase the scope of our services
  2. To safeguard specialist women-only domestic abuse and sexual violence services.
  3. To underpin the delivery of our service with business excellence.

To achieve these aims, we deliver a range of services to women who are experiencing, or have experienced, Domestic Abuse. These include:

  • Supported accommodation for women and children who need a safe place to stay as a result of Domestic Abuse. Access to the refuges is 24 hours a day, 365 days a year.
  • A Floating Support (outreach) service for women in their own homes.
  • Information Centres with access to services, information, emotional and practical support, and advocacy and mediation services. Women can use the address as a safe address; use the Internet, office equipment and meetings with other agencies.

For access to emergency accommodation, day or night, please call us on: 01495 742052

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